Our Staff


David Miller

Vice President

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Thomas D. Klopfenstein

Manager & Funeral Director

Since 2011, Coastal Cremation & Funeral Care has been serving families in the death care industry with professional, dignified, and compassionate service. For the past 10 years, the company has been staffed by able and caring professionals. That tradition continues with the September 1, 2020 announcement of their new Manager and Funeral Director in Jacksonville, NC, Thomas D. Klopfenstein by Mr. David Miller, vice-president.

Tom makes his home along the beautiful coast of North Carolina and was a former resident of South Bend, Indiana. He brings 45 years of funeral service experience to Coastal Cremation; experience that include funeral directing, embalming, estate planning, funeral insurance for the purpose of prearranging and funding all types of services in the community.

In 1976, Tom began his career with Forest G. Hay Funeral Home of South Bend. He attended Indiana University with a course study in Business and English and went on to Indiana College of Mortuary Science, where he graduated with a B.A. degree in 1979. He is the past president of the St. Joseph County Indiana Funeral Directors Association and is currently a member of the National Funeral Directors Association, the Indiana Funeral Directors Association, the North Carolina Funeral Directors Association, Rotary International, The National Exchange Club, the local Chamber of Commerce in Jacksonville, NC, the Men's Christian Association International and is a former docent with the Basilica of the Sacred Heart at the University of Notre Dame. Tom and his wife have been married for 32 years and the couple have two grown children and recently a newborn granddaughter.

"I have always wanted to be helpful to others and to serve bereaved families in a supportive, dignified and compassionate manner,” Klopfenstein said. I will seek to continue the fine traditions established by Coastal Cremations who have dependably and professionally served the community by offering affordable traditional funeral and cremation services.  I believe funerals are important because they recognize the dignity and purpose of life and offer us a way to celebrate that life, following the pretext that no one person is an island alone, rather his or her life touches all of us in a dramatically and profound way.”  “I consider it an honor to continue the timeless tradition of the Funeral.”


Ricky Blalock

Managing Director-Carolina Shores

Enjoys Life – Ricky started in Funeral Service his Junior year at Apex High School where he graduated in 1975. Graduated from Gupton - Jones College of Mortuary Science in Atlanta, Ga. in 1977. Worked most of career in Wake County, NC before moving to North Myrtle Beach in 2015 to work with Coastal Cremation Carolina Shores. Choose this field because of love of God - Family - Love of People. In spare time enjoys motorcycle riding, spending time at the beach and playing drums.


Jim Ballard

Funeral Director

A native of Illinois he graduated from Parkland College with an Associate in Applied Science, Bachelor of Arts from Eastern Illinois University, and a degree in Mortuary Science from Worsham College in Chicago. With over 35 years in the Funeral Care industry and holding a license in Illinois, Hawaii, California, and North Carolina, He shows great depth and diversity when providing the needs of families.


Suzie Blalock

Office Manager

Suzie is retired from Duke Medical Center and Decedent Care Office. She brings many years of medical and funeral home experience to families during their time of loss. Suzie enjoys her family, spending time at the beach, and working with people.